TranDotCom Offices

Contact Us

Address

TranDotCom Solutions, LLC
2015 Vaughn Rd NW, Suite 575
Kennesaw, Georgia 30144

Contact Info

Ph: 678.433.1200
Fax: 678.433.1300
Sales: 866.735.6862
sales@tdcemail.com

Client Support

Ph: 678.433.1500
Fax: 678.433.1305
support@tdcemail.com

Support Policy

Normal Business Hours:   Mon-Fri 8:00am - 6:00pm EST (excluding holidays)
Phone and email support for all issues, configuration changes, training and professional services.

Critical Only:   Mon-Fri 6:00pm - 8:00pm EST and weekends 10:00am – 6:00pm (excluding holidays)
Voicemail and email support for critical issues such as system accessibility and other critical customer impacts that can’t be addressed from within the user interface.

Emergencies:   All other times
Voicemail and email support for system down and ACH emergencies.

Directions from Airport i-285

  • Take I-75 north to exit #269 (Barrett Parkway).
  • Turn left/west on Barrett Parkway.
  • In about 100 yards, take the first right onto Cobb Place Boulevard.
  • Follow Cobb Place Boulevard approximately .5 miles to Vaughn Rd on your right.
  • 2015 will be the 2nd business entrance, Building 500, Suite 575.

Request a Demo

866.735.6862

Contact Us today to see how our software can help you!






Testimonials

Read More

With the TranDotCom Solution, we have been able to implement a stabilized program quickly, while significantly reducing our costs. The TranDotCom support team has allowed us to focus on the growth of our core business, marketing and servicing short-term loans on behalf of a financial institution.

President
Mature Call Center Operation

The TranDotCom team was instrumental in assisting me in the development of my new call center. They knew exactly how to set up the system specifically for business and worked above and beyond the call of duty to ensure that I was operating in the best manner possible. Above the complete system the value in TranDotCom is their industry experience.

President
Call Center Startup

The TranDotCom Solution provides the necessary tools for us to run our business efficiently, but more importantly the follow-up technical support and advanced functionality is second to none.

President
Mature Short-Term Lending Operation